Accountum India is a trusted consultancy firm in Ahmedabad, providing expert services for DoT OSP License Registration across India.
If you are planning to start a Call Center, BPO, KPO, Telemarketing, Customer Support, or IT-enabled service business, obtaining an Other Service Provider (OSP) License from the Department of Telecommunications (DoT) is essential.
What is DoT OSP License?
As per the New Telecom Policy (NTP) 1999, businesses using telecom resources for providing services such as customer support, telemarketing, or backend operations are categorized as Other Service Providers (OSP).
These businesses are required to obtain OSP Registration from DoT to legally operate in India.
Who Needs DoT OSP License?
Call Centers & Customer Care Units
BPO / KPO / RPO Companies
Telemarketing & Lead Generation Firms
E-commerce Support Services
Banking & Insurance Tele-support
Stock Market Advisory (Call-based services)
Tele-education & Online Support Services
Network Operation Centers (NOC)
IT & ITES (Information Technology Enabled Services)
Minimum Requirements for DoT OSP Registration
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Applicant must be a Company or LLP
Telecom resources must be obtained from authorized Telecom Service Providers (TSP)
Approved Network Diagram from TSP is mandatory
Proper infrastructure setup for telecom operations
Compliance with DoT guidelines and telecom regulations
Documents Required for DoT OSP License
Certificate of Incorporation (CIN / LLPIN)
MOA & AOA / LLP Agreement
PAN Card of Company/LLP
List of Directors/Partners & Shareholding Pattern
Board Resolution for Authorized Signatory
Nature of Business Activity
Network Diagram approved by TSP
Important Compliance for OSP License
Annual Return filing before 31st August every year
Maintain proper telecom usage records
Follow all DoT and telecom regulations
Ensure usage of telecom resources only for approved purposes
Special Note for OEM & Call-Based Services
Companies providing customer support or after-sales services via call centers (OEMs) must obtain an OSP License.
Also, businesses offering telephonic advisory, lead generation, or remote support services are required to comply with DoT OSP regulations.
Our DoT OSP Consultancy Services
At Accountum India, we offer complete support:
✔ Eligibility Consultation
✔ Documentation & Application Filing
✔ Network Compliance Guidance
✔ Follow-up with DoT Authorities
✔ Annual Compliance & Return Filing
Service Coverage
We provide DoT OSP License consultancy services across India including:
Ahmedabad, Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Jaipur, Indore, Surat, Chandigarh, and more.
Frequently Asked Questions (FAQs)
Can I run Domestic and International Call Center from one place?
Yes, you need to obtain a Domestic + International (Unified) OSP License.
Is DoT and OSP License different?
DoT (Department of Telecommunications) is the authority that issues the OSP License.
Is OSP License required for work-from-home calling?
Yes, even for remote calling, telemarketing, or lead generation, OSP compliance is required.
Do I need OSP License for BPO/KPO services for foreign clients?
Yes, International OSP License is mandatory for providing services to overseas clients.